Science & Technology

Mohammad Anas Wahaj | 03 may 2016

Sir Tim Berners-Lee, inventor of the World Wide Web and founder of the Web Foundation, is concerned about governments not providing open access to their data online. He says, 'The lack of free access to government data - or 'data poverty' - is contributing to widening inequality around the world...Inequality and poverty are about more than income. They are also about information.' Openly published data can help fight corruption and improve services for citizens. It can also be of value in understanding and fighting global warming and related issues like deforestation, floods, fall in crop yields etc. The study by the Web Foundation found that that more than half of the 92 countries it studies now have open data initiatives in place. Moreover, fewer than 10% of the datasets surveyed were open, and most of these are in the rich world, and almost non in African countries. Anne Jellema, CEO of the Web Foundation, says, 'Trying to use traditional data sources to tackle complex development challenges like climate change and hunger is like tunnelling through rock in the dark with a teaspoon. It takes ages and you may come out in the wrong place. Making development data open is vital for fast and accurate collaboration on the SDGs (United Nations Sustainable Development Goals), and the urgency now is to move from promises to implementation.' Read on...

Information Age: Sir Tim Berners-Lee - Data poverty is the next frontier of inequality
Author: Ben Rossi

Mohammad Anas Wahaj | 27 apr 2016

Financial services industry has vast amount of consumer data and firms can utilize analytics to gather purposeful insights for better customer relationships and business success. Consumers are now more digitally connected than before. But according to Boston Consulting Group, despite the huge availability of data and better analytics tools, banks are far from realizing big data's full potential. Some of the reasons are - Competing priorities like regulatory changes that happened during financial crisis; IT complexity due to multilayered systems and siloed data; Lack of coordinated vision. Jim Marous, Co-Publisher of The Financial Brand and Publisher of the Digital Banking Report, suggests steps that traditional banking and financial institutions can take to take advantage of consumer data and analytics - (1) The Partnership Between Banking and Fintech: A win-win is created by combining data and technology skills of many of the entrepreneurial financial technology firms with the data from the larger legacy firms. (2) Removing Friction from the Customer Journey: Focus on providing better digital experience at each step of customer interaction by leveraging advance customer insights that go far beyond simple demographics to include channel preferences, lifestage insights and even geolocational information. (3) Making Data Actionable: Beth Merle, VP of Enterprise Solutions at Epsilon, says, 'Banks need to stop talking about gathering big data and starting using big data to make a difference for the consumer. We need to see the integration and synchronization of data sources, enabling real-time determination of relevant data points for analysis, communication, and decision making, the 'trifecta' of big data. (4) Introduction of Optichannel Delivery: Financial organizations have to go beyond multichannel and omnichannel strategy and provide 'optichannel' experience by delivering solutions using the best (optimum) channel based on the customer's need and preferred channel. In the future, the integration of processes from the consumer's perspective is foundational to the optichannel theme. According to Nicole Sturgill, Principal Executive Advisor for CEB TowerGroup, 'Rather than looking at channels independently, banking needs to develop and provide financial tools that are integrated in daily life.' (5) Exploring Advanced Technology: Jim Eckenrode, Executive Director of the Deloitte Center for Financial Services, says, 'By enabling the collection and exchange of information from objects, the IoT (Internet of Things) has the potential to be as broadly transformational to the financial services industry as the Internet itself.' In the process of leveraging customer data legacy firms face multiple challenges that they need to overcome to reap financial benefits and establish data and analytics expertise that would be hard to replicate by competitors. Some of these challenges include - Lack of talent; Lack of resources; Lack of urgency. Despite advanced data analysis being one of the top challenges mentioned in the recently released State of Financial Services Marketing, only the largest regional and national banks (over US$ 10 billion) ranked improving data and analytics capabilities in their top three priorities (47%), compared to community banks and credit unions (only 8%). Read on...

The Financial Brand: Data Analytics Critical to Success in Banking
Author: Jim Marous

Mohammad Anas Wahaj | 22 apr 2016

To build human-like machines that can demonstrate ingenuity and creativity, the race is on to develop next generation of advanced AI (Artifical Intelligence). AI is already tackling complex tasks like stock market predictions, research synthesis etc, and 'smart manufacturing' is becoming a reality where deep learning is paired with new robotics and digital manufacturing tools. Prof. Hod Lipson, director of Creative Machines Lab at Columbia University, has embarked upon exploring a higher level of AI and develop biology-inspired machines that can evolve, self-model, and self-reflect - where machines will generate new ideas, and then build them. To build self-aware robots is the ultimate goal. Prof. Lipson explains, 'Biology-inspired engineering is about learning from nature, and then using it to try to solve the hardest problems. It happens at all scales. It's not just copying nature at the surface level. It could be copying the learning at a deeper level, such as learning how nature uses materials or learning about the adaptation processes that evolution uses...We are looking at what I think is the ultimate challenge in artificial intelligence and robotics-creating machines that are creative; machines that can invent new things; machines that can come up with new ideas and then make those very things. Creativity is one of these last frontiers of AI. People still think that humans are superior to machines in their ability to create things, and we are looking at that challenge.' He is working on a new AI termed as 'divergent AI', that is exploratory and involves creating many new ideas from original idea, and is different from 'convergent AI' that involves taking data and distilling it into a decision. ON SELF-AWARENESS IN AI: He says, 'Creativity is a big challenge, but even greater than that is self-awareness. For a long time, in robotics and AI, we sometimes called it the "C" word-consciousness.' ON AI IN MANUFACTURING: He comments, 'When it comes to manufacturing, there are two angles. One is the simple automation, where we're seeing robots that can work side-by-side with humans...The other side of manufacturing, which is disrupted by AI, is the side of design. Manufacturing and design always go hand-in-hand...When AI creeps into the design world through these new types of creative AI, you suddenly expand what you can manufacture because the AI on the design side can take advantage of your manufacturing tools in new ways.' ON TWO COMPETING SCHOOLS OF THOUGHTS IN AI: He explains, 'There's the school of thought that is top-down, logic, programming, and search approach, and then there is the machine learning approach. The machine learning approach says, "Forget about programming robots, forget about programming AI, you just make it learn, and it will figure out everything on its own from data"...I think the machine learning approach has played out perfectly, and we're just at the beginning. It's going to accelerate.' Read on...

Singularity Hub: The Last Frontiers of AI - Can Scientists Design Creativity and Self-Awareness?
Author: Alison E. Berman

Mohammad Anas Wahaj | 20 mar 2016

According to the latest study 'The State of Consumer Healthcare: A Study of Patient Experience from Prophet and GE Healthcare Camden Group', that incorporates responses from 3000 consumers and 300 senior leaders (Vice President or higher) at healthcare provider systems that employ at least 20 physicians, patient experience is one of the main concern as 81% of consumers surveyed indicate that they are unsatisfied with their healthcare experience. Moreover, the study also points towards a large gap between consumer expectations and what providers believe regarding their service offerings. Jeff Gourdji of Prophet says, 'There is a misperception among providers about how well they are truly meeting consumer expectations.' CEO's surveyed in the study also said that patient satisfaction is not currently among their top five priorities. According to Helen Stewart of GE Healthcare, 'The common misperception is that focusing on the patient experience means spending less time on other cost and revenue initiatives...Investments to improve the patient experience can drive both growth and cost reduction.' Paul Schrimpf of Prophet says, 'Providers are struggling to adapt to the rising culture of 'consumerism', which has heightened people's expectations. The power has shifted to the consumer in nearly every industry, and now it's healthcare's turn.' Laura Jacobs, President of GE Healthcare Camden Group, explains, 'Creating better and more holistic experiences doesn't just mean happier patients. It translates to increased capacity, lower operating costs, improved financial performance, and higher employee satisfaction and retention. For healthcare providers, the key to profitability and longevity lies in their ability to deliver a superior consumer experience.' Read on...

BusinessWire: 81% of Consumers are Unsatisfied with their Healthcare Experience, According to a New Study by Prophet and GE Healthcare Camden Group
Author: Saige Smith, Katie Lamkin

Mohammad Anas Wahaj | 10 mar 2016

According to the recent forecast available at IDC.com, the big data technology and services market will grow at 26.4% compound annual growth rate (CAGR) to US$41.5 billion through 2018, or about six times the growth rate of the overall information technology market. While on the other hand, McKinsey estimates 1.5 million more data managers will be required by 2018 in the US alone. The demand for talent with big data and analytics skills may far exceed the supply. A new field of study has emerged in educational institutions to fulfil anticipated talent shortage. Business schools are partnering with companies that are at the cutting edge of big data technologies to structure big data and analytics focused programs. Some are providing MOOCs to impart knowledge and train business professionals for the data-driven world. While others are leveraging the strengths of their computer science departments to bring technology know-how to the business classrooms. Massimo Beduschi, CEO of WPP in Italy, says, 'The big data wave is surging through every sector - and profound digital transformations are making it mandatory to leverage analytics.' MIT Sloan School of Management has launched master's in business analytics and the senior lecturer and associate dean at the school, Jake Cohen, says, 'Recruiters have said they are looking for training in advanced business analytics...people who can take insight to action.' Prof. Soumitra Dutta, dean of Cornell University's Johnson School of Management (US), says, 'Many schools have courses linked to digital technology, one way or another.' Cornell is partnering with Twitter and Linkedln for analytics in their MBA program. Prof. Dutta is concerned at slow pace of transformation towards blended technology and business management education. Radhika Chadwick, a partner at Ernst & Young, comments, 'I applaud that we have universities tackling this, but we need to do it at a higher speed.' Stanford Graduate School of Business have electives like digital competition, business intelligence from big data, and data-driven decision-making. Maeve Richard, director of Career Management Center at Stanford GSB (US), says, 'Most of the curriculum is about looking for opportunities to be transformative.' University of Pennsylvania's Wharton School (US) offers a program track and MOOCs on business analytics. According to Prof. Peter Fader, co-director of Wharton's Customer Analytics Initiative, 'Now we have all this data, how do we actually build strategies? How do we use the data and the models to run businesses better?' Prof. Juergen Branke of UK's Warwick Business School, that was one of the pioneers and had a program since 2008 developed in partnership with IBM and SAS, advocates for new education and skills to managing effectively in the digital economy. Prof. Jeffrey Camm, chair of business analytics at Wake Forest University (US), says, 'Managers need to understand analytics, how it converts data to valuable insights, and also understand issues such as data privacy, and the ethical use of data and analytical models.' Commenting on slow development and adoption of new curriculum, Prof. Jim Hamill, director of futurdigitalleaders.com and teaches digital leadership module at University of Edinburgh Business School (UK), says, 'Most senior deans and professors are not 'digital natives'. They are baby boomers.' According to Prof. G. Anandalingam, dean of Imperial College Business School (UK) that launched a Data Observatory in partnership with KPMG and offers a degree in business analytics, 'Big data is changing the way everyone operates...need to be able to make sense of all the valuable information.' Prof. Juan José Casado Quintero, director of masters in business analytics at IE School of Business (Spain), developed with IBM, says, 'Companies are struggling to fill their data science positions.' Prof. Gregory LaBlanc, faculty director at Haas School of Business at University of California at Berkeley (US), that works with Accenture, says, 'There is huge unmet demand for data science.' Industry-institution collaborations are a win-win for both, as they provide companies access to talent and to universities the expertise and knowledge of latest business practices and market technologies. Read on...

BusinessBecause: Future Of Big Data - These Business Analytics Degrees Are Bridging The Gaping Skills Gap
Author: Seb Murray

Mohammad Anas Wahaj | 29 feb 2016

According to World Health Organization (WHO), air pollution has become the world's biggest environmental risk, linked to over 7 million deaths a year. A global team of scientists (Farid Touati, Claudio Legena, Alessio Galli, Damiano Crescini, Paolo Crescini, Adel Ben Mnaouer) from Canadian University Dubai, Qatar University, and the University of Brescia (Italy), have developed a technology, known as SENNO (Sensor Node), that enables high-efficiency air quality monitoring, to help promote a cleaner environment and reduce the health risks associated with poor atmospheric quality. The technology promises to make air quality monitoring cost-effective. The research paper, 'Environmentally Powered Multiparametric Wireless Sensor Node for Air Quality Diagnostic', was published in Sensors and Materials journal. Prof. Adel Ben Mnaouer of Canadian University Dubai (CUD), says, 'Sensor networks dedicated to atmospheric monitoring can provide an early warning of environmental hazards. However, remote systems need robust and reliable sensor nodes, which require high levels of power efficiency for autonomous, continuous and long-term use...Our technology harvests environmental energy...it optimises energy use by the sensory equipment, so as to function only for the time needed to achieve the operations of sensor warm-up, sampling, data processing and wireless data transmission, thereby creating an air quality monitoring system that measures pollutants in a sustainable and efficient way.' Read on...

The Gulf Today: Dubai professor develops innovation to combat increasing air pollution
Author: NA

Mohammad Anas Wahaj | 23 feb 2016

As digital get seamlessly interwoven into the fabric of life, it will not remain anything extraordinary. In future, advancements in digital technologies will converge to enhance physical experiences that involve our bodies, feelings, emotions, actions and reactions. Auro Trini Castelli, Chief Strategy & Innovation Officer at gyro, explains how the 'Physical Revolution' will be driven by the following five trends - (1) Sensors will be the new devices (Virtual Reality; Motion and Gesture Recognition Technologies; Haptic Technology). (2) Surfaces will be the new screens (Interactive digital screens on walls, floors, ceilings, walkways etc). (3) Smart cities will make us smart citizens (Interactive city systems and digital environments). (4) Only meaningful interactions will survive (Well-integrated interfaces that get activated when required; Focus on human experience). (5) The world will be printed (3D printing for mass customization; Laser cutting; Computer modeling). In this experiential world, architects, designers, engineers, technologists, marketers, advertisers etc have to increasingly think and create with focus on providing solutions that appeal to all five human senses. The success will depend on how invisibly the digital will become part of the physical and improves every aspect of human interactions and experiences. Read on...

AdvertisingAge: The New Revolution Will Be Physical, Not Digital
Author: Auro Trini Castelli

Mohammad Anas Wahaj | 17 feb 2016

There is an established relationship between built environment and human health. It is important to understand how architectural design, interior design, building technologies and materials etc, interact with external natural environment. Health-centric design approaches are now being utilized for built environments like hospitals, schools, office spaces, homes etc. Urbanization is another aspect that has public health related consequences. According to the study, 'Walls talk: Microbial biogeography of homes spanning urbanization' (by Jean F. Ruiz-Calderon, Humberto Cavallin, Se Jin Song, Atila Novoselac, Luis R. Pericchi, Jean N. Hernandez, Rafael Rios, Oralee H. Branch, Henrique Pereira, Luciana C. Paulino, Martin J. Blaser, Rob Knight, and Maria G. Dominguez-Bello) published in journal Science, certain aspects of a house's design could have an influence on the types of microbes found inside, with more urban homes separating humans from the outdoors and keeping out the environmental microbes we once evolved to coexist with. Researchers speculate that these changes may be having impact on public health. The study focused on four communities of Amazon Basin with similar climates and outside environment, but with different levels of urbanization. Prof. Maria Gloria Dominguez-Bello of NYU School of Medicine, 'We humans build the environments we live in and spend most of our time (in), and these may be very different to the natural environments. Very little is known about microbes of the built environment.' According to Prof. Graham Rook of University College London, who was not part of the study, 'There is increasing evidence that exposure to microbial biodiversity from the natural environment is important for health.' Prof. Humberto Cavallin of University of Puerto Rico's School of Architecture, comments, 'As we move from rural to urban...houses become more isolated from the outside environment and also become more internally compartmentalized according to the function of the spaces.' Prof. Jean Ruiz-Calderon, a biologist at University of Puerto Rico and lead author of the study, says, 'The results of the study reveal that microbes from house walls and floors differ across habitations. With increasing urbanization, houses contain a higher proportion of human-associated bacteria...and decreasing proportions of environmental bacteria...walls become reservoirs of bacteria that come from different sources depending on the use of the spaces.' Prof. Dominguez-Bello adds, 'We are in environments that are highly humanized, and therefore a lack of ventilation and high concentrations of human bacteria may...facilitate human-to-human transmission of microbes.' Prof. Ruiz-Calderon warns, 'As we alter our built environments in ways that diverge from the natural exposures we evolve with, we need to be aware of the possible consequences.' Read on...

The Washington Post: The hidden health consequences of how we design our homes
Author: Chelsea Harvey

Mohammad Anas Wahaj | 07 feb 2016

Team of researchers from University of Illinois at Urbana-Champaign, Prof. Dipanjan Pan (Bioengineering), postdoctoral researchers Manas Gartia and Santosh Misra, along with Dr. Leanne Labriola, an ophthalmologist at Carle Foundation Hospital, are collaborating to develop a portable sensor that can quickly and inexpensively detect whether the eye injury is mild or severe. The device measures the levels of vitamin C in the fluids that coat or leak from the eye. According to Prof. Pan, 'The sensor takes advantage of the fact that the ocular tear film - the viscous fluid that coats the eyeball - contains low levels of ascorbic acid, which is just vitamin C, while the interior of the eye contains much higher levels. So the concept is, if there is severe damage to the eye that penetrates deeply, the ascorbic acid will leak out in high concentration.' Dr. Labriola says, 'The new device will change the standard of care for evaluating eye traumas. This technology has the ability to impact a large number of patients, particularly in rural settings, where access to an ophthalmologist can be limited.' Researchers suggest accident sites and battlefields as other places where the device will be of great use as chances of eye injury are high there. Prof. Pan comments on the new engineering-based medical college coming up at UIUC, 'This is a perfect example of physicians and engineers working together to find solutions to current problems in healthcare.' The team is further collaborating with a U of I industrial design professor to build a housing for the sensor that will be portable and easy to use and have founded a startup to bring the device to market. Read on...

Illinois News Bureau: Portable device can quickly determine the extent of an eye injury
Author: Diana Yates

Mohammad Anas Wahaj | 06 feb 2016

Reviews and recommendations related to products and companies are an important part of consumer buying decisions. Nowadays, technology has transformed word of mouth into word of clicks and taps, bringing consumers closer to other consumers and brands. Online communities around interests, products, and brands have mushroomed. Social media has further brought quality, quantity and speed into the recommendation and review process. According to a study by McKinsey, social media recommendations induced an average of 26% of purchases in 2014, that's up from 10% in 2013. Kishore Kumar, serial entrepreneur and CEO of AllThingsMine, explains how social media networks are assisting cosumers in their buying and purchasing decisions and what companies need to do to effectively utilize these channels for their product marketing and competitive strategies. According to him three aspects of social media influence consumers, and companies have to incorporate them to expand their product sales - (1) Social Referrals: Brands have to encourage and invest in social media referrals. Adweek infographic suggests that 71% of consumers are more likely to make a purchase based on social media referrals. Recommendations from friends and trusted sources are more valuable than product advertisements. (2) Access to Reviews: Consumers research before buying products and reviews are an important source. Companies should provide product reviews and give incentives to those consumers that leave a review. (3) Social Media Accessibility: Social media is freely available to anyone with an internet connection. Consumers can now purchase products directly from their social media feeds when people in their network recommend them. Companies need to effectively tap this potential and reach out to larger public through influencers. Read on...

Young Upstarts: How Social Networks Impact Buying Decisions And The Modern Consumer Society
Author: Kishore Kumar

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